Privacy Policy

Thank you for visiting (the “Site”). Nat & Nin North America (“we/us/our”) is committed to protecting your privacy. Among other things, this Privacy Policy describes the personal information collected about you through the Site, why we collect it, how we use it and when we share it with third parties. This Privacy Policy completes the Terms & conditions of the website.

Personal Information Collection and Usage

We do not collect personally identifiable information about you, except what you provide to us. Our goal is to record information needed to process your orders and to inform you of special offers, events and promotions.

The User hereby guarantees that the personal data provided is true and exact and agrees to report any change or modification. If the User provides Nat & Nin with the Personal Data of third parties, she/he shall be responsible for having informed them and obtained their consent for these details to be provided for the purposes indicated in the corresponding sections of this Privacy and Cookies Policy. Any loss or damage caused to the Platform, to Data Controllers or to any third party through the communication of erroneous, inaccurate or incomplete information on the registration forms shall be the sole responsibility of the User. This data will be used for shipment, delivery tracking and customer service.

Email address for newsletters and events

By providing your Email address on the Create my Account section or newsletter sign-in box, Nat & Nin may email you News and Special Offers. You can unsubscribe at any time. You can also receive News and Special Offers from Nat & Nin and/or its affiliates by opting-in during the guest checkout process, or by entering your Email address on the Site (Receive News and Special Offers section). If you prefer not to receive such Emails, please do not opt-in to receive this information. If you do opt-in and decide later that you would no longer like to receive these Emails, you may opt-out in the My Account section or at the bottom of any Email sent by Nat & Nin.

names, addresses, phones

If you register to receive Emails when you purchase product(s) through the Site, Nat & Nin collects and stores the following personally identifiable information: first and last name, billing and shipping address(es), phone, and the Email address used to process your order.

Stock alerts 

The identified Customer or User can subscribe to our stock notifications if the product is out of stock. At any time, she/he has the ability to unsubscribe all the alerts, in the "My account" section.

If you register with the Site, we will also collect and store other personal information such as your product preferences and previous purchases made on the Site.

Nat & Nin ships orders through DHL which is not permitted to use personal information for purposes other than actual Nat & Nin shipping.

Billing information

When you purchase product(s) through the Site we will collect your billing (e.g., credit card) information to process your payment. For added protection of your privacy, we do not store, at any time, your credit card information on the Site. (We will request your credit card information at the time of each purchase.) Nat & Nin processes payments through certified processors and banks compliant with this Privacy Policy.

If you would prefer that we not collect any personally identifiable information from you, please do not provide us with any such information.

Use and disclosure of personal information with third parties

When you submit your personally identifiable information on the Site you are giving your consent to the collection, use and disclosure of your personal information as set forth in this Privacy Policy. Nat & Nin may use the personal information you provided to keep you informed of our special events or promotions (as provided above), to administer the Site, and/or to process any orders you may place at the Site. Otherwise we may use the personally identifiable information you provided us only to review our performance, improve our service to you or to communicate with you about an order placed on the Site.

In the normal course of serving its clients, Nat & Nin may disclose the personal information you provided us to our affiliates and agents. Nat & Nin contracts with third parties which provide services for Nat & Nin, such as assistance in maintaining and managing the Site and our customer database, or creating and distributing Nat & Nin communications via Email. Nat & Nin may disclose such information to third party service providers if such disclosure is necessary for the provision of the services. Nat & Nin n does not authorize any of its service providers to make any other use of the personal information you provide. Any party to whom Nat & Nin discloses the personal information you provide will be required to maintain the confidentiality of such information and otherwise comply with this Privacy Policy.

Nat & Nin reserves the right to transfer personal information to a third party in the event of a sale of stock, merger or consolidation or other transfer of all or substantially all of the assets of Nat & Nin, whether voluntary or by operation of law, to such third party, provided that such party agrees to protect the confidentiality of your personal information and otherwise complies with our Privacy Policy.

Nat & Nin may also disclose any personal information in its possession to law enforcement or other governmental officials or agencies in response to a subpoena, search warrant, or court order; or in connection with a legal claim or proceeding; or as otherwise required by law.

Security and Communication Over Internet

We have implemented measures in an effort to safeguard your personal information in our custody and control. Such measures include, for example, limiting access to personal information only to employees and authorized service providers who need to know such information for the purposes described in this Privacy Policy, as well as other administrative, technical and physical safeguards. Additionally, our service providers are not authorized to use or disclose your personal information for any purpose other than providing the services to us or on our behalf, or as otherwise may be required by applicable law.

Beyond the measures we take to protect your personal information on the Site, Nat & Nin also cares about how we exchange information with you. We urge you to protect your own privacy. We recommend that you do not share your password with anyone or share your password in an unsolicited phone call or Email. Unfortunately, despite all of our efforts, you should be aware that no technology is perfect and there is always some risk involved in the transferring of data through the Internet, particularly if you send Nat & Nin information via unsecured means, such as Email.

Children’s Privacy

Children under the age of 13 are allowed to visit, but cannot make a purchase. You may not provide personal information to us. Our site is not designed for children, and Nat & Nin does not knowingly collect personal information on any person under the age of 13.


We collect some anonymous information about how you use the site by setting and accessing cookies on your computer. These cookies track information such as how often you visit our website, what pages you view, and where you go after you leave the site. The cookies track your computer, not you. They are not connected to any personal information about you. Nat & Nin uses cookies in this website to improve the user experience while browsing on the site.

Which particular cookies does this Website use and for what purpose?

  • Technical cookies: these cookies allow User's navigation to be identified and are necessary for the good working of the Website. If you disable the use of cookies in your browser, some functionalities on the page may not work.
  • Identification, authentication and interface customization cookies: these cookies are used to identify the User and allow the User's favorite selections to be remembered in order to provide a customized experience on the Website. 
  • Purchasing and navigation analysis cookies: these cookies obtain generic information about the User's access to the Website (number of visits, number of pages visited, duration etc). These cookies are also used to identify and solve some functionalities on the Website and improve it.
  • Advertising cookies: these cookies are used to remember information allowing Nat & Nin to send customized ads to the User, according to his interests. They also allow Nat & Nin to measure audience and activity. The Website does not handle data registered by the social media via buttons. Users are invited to read social media's privacy policies in order to get information about the use of this data, and the parameters provided to secure privacy.

Deletion of cookies

If you prefer to avoid the use of cookies on this page, taking into account the above-described limitations, first you must disable the use of cookies in your browser and then delete the cookies saved in your browser associated with this website. You may use this option for preventing the use of Cookies at any time.

You may restrict, block or delete the cookies from this Website at any time by changing the configuration of your browser. While settings are different in each browser, cookies are normally configured in the "Preferences" or "Tools" menu. For further details on configuring Cookies in your browser, see the "Help" menu in the browser itself. 

Accuracy and retention

We are committed to keeping our records as accurate as possible in updating the personal information you provide us. You may access, update or correct all the personal information you provide; change your Email communication preferences; and/or remove your personal data from our systems entirely by contacting our Customer Service via e-mail: [email protected]. Please be sure to include your Email address, full name and, if you are registered with the Site, your password. Please note that it may take up to 15 business days to update your personal information or to remove you from our list.

Questions about this Policy

If you have any questions on this Privacy Policy, please contact our Customer Service via Email: [email protected], by calling 1.833.849.8826 or by sending a letter to:

Nat & Nin North America
25 Main Street
3rd Floor,

Please be sure to include your Email address, full name and physical address.

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Call us at 1.833.849.8826
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